No repair without a request, an approval and a sign-off.
Every AC, photocopier, computer and printer carries a QR sticker. Scanning it opens the item's page on any phone, with nothing to install, so each repair is recorded against the item it was done on.
Reporting a fault? Scan the sticker with your phone camera.
Scan to report a fault
खराबी दर्ज करने के लिए स्कैन करें
AC-0001
Split AC
Room 101
How a repair moves
- 1
Employee
Scans the sticker on the item and reports the fault.
- 2
General Branch Head
Approves or rejects the request and assigns a vendor.
- 3
Vendor technician
Scans the same sticker on site and records the repair with photos.
- 4
Employee
Confirms the item works. Only then is the request closed.
If the employee reports “Not repaired”, the request goes back to the vendor. Every step is saved with a name, date and time, and a closed request cannot be edited.